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What is a Message?

Message is the most important element in intraComm. Users distribute their Messages like posting notices and allow designated Users to read, in other words, there is only one copy of the original Message.

Besides, Messages in intraComm can be nested, just like a folder; User can drag and drop existing Messages into a current-editing Message. For more detail of nested Message, you may refer to the Enhanced Hyperlink example.

The above two concepts: Posting Message like notices and nested Messages are one of the most important concept of intraComm; we call this concept Move Inside and Link Outside, you may refer to the Message Management section for more information.

Remark: Message vs message
The term Message has two meanings: it can refer to a Record Type: Message or refer to a record in Record Type: Message which contains a message (i.e. folder)
The term message is a general term, refers to any messages as defined in dictionary


Read Message

We can open the Message Detail Panel (or Message Panel or Message Detail) by Communication > Message

Remark: there are a lot other methods to read Message, in general, try to double click/click any items (eg the items in Tree Diagram/Today Note/Message Record List) you want see the detail. 

Tip: we can convert the Message Panel from tab page to window format by Main Form Button: Browse in Window or press the Maximize button on the window (right hand corner) to convert to tab page.

The following is a screen dump of a Message Panel; we will use this figure to explain how to read a Message.

Figure: Message


Select the Message to Read

We can simple click the Message in the Message Boxes [no 8] that we want to read. The Message Boxes include several tabs:

  • InBox: it shows the Messages sent or cc to us
  • Origin: it shows the Messages we write
  • Notify Event: it shows the Events and Calendar Messages that we need to pay attention to
  • Notify Task: it shows the Task Messages that we need to pay attention to
  • Search: a tool to search Messages and shows search results

For more details, please refer to the Message Boxes section.


Reading Message and Its Related Information

The most important elements within a Message are the Content [no 6] and the Attachments [no 5], but you should not neglect the Abstract Information [no 4], details at the Drop-down Menu [no 9] and the information in the Related Tab List [no 7]

The following are the tabs inside the Related Tab List:

  • Reader
  • Today Note: when the Message Panel is FIRST appearance, the tab page: Today Note is selected and then Message Panel appears with tab page: Reader selected
  • Location: as like as Large Button: Tree View , it shows the Message and its child Messages in Tree Diagram, but shows in tab page ( shows the Message Tree Diagram in a pop-up window)
  • Memo
  • Keyword
  • Remark
  • Link Up
  • Notice Record


Actions on the Message

We can perform actions (eg Amendment, Delete, if necessary) on the Message by clicking the Large Buttons [no 1] or choosing from the Drop-down Menu [no 9]

Figure: The Large Button and the Drop-down Menu

The Drop-down Menu on Abstract Information includes: 

  • Show Details
  • Get Emails
  • Amend Content
  • Msg Manager
  • Print Format
  • Search this page
  • Translation (google)
  • Compose at here
  • Reply
  • Post Again
  • Forward
  • Move/Link this Msg
  • To VOID this Msg
  • To Ban this Msg
  • Child Messages
  • Import File Folder

(ONLY related items will be shown) 

For detail information of the Drop-down Menu functions, please go to the lower part of the Message Properties section.


Compose Message

There 3 steps to compose a Message:


Step 1: Start Composing a Message

There are several ways to start composing a Message, for example:

  • click Communication > Compose New Message in the main menu
  • click the New Message button in the shortcut menu 
  • right click any Message in the tree diagram

Figure: Right Click any Message in the Tree Diagram


Step 2: Select Message Type and Location

Figure: Compose Message - step 2: Select Type and Location

Remark: this step will be skipped for a new Message having defined Type and Position eg Reply or Forward a Message


Step 3: Compose the Message

Figure: Compose Message - step 3: Compose Message Window

In general case, we only need to input:

  • Recipient [no 1], CC (if any) [no 2] 
  • Subject [no 3]
  • Content [no 4]
  • Attactment (if any) [no 5]

Press OK [no 6] to post new Message.

Remark: The above Compose Message Window is slightly different for [Event], [Calendar] and [Task] Message

Remark: We can directly input e-mail address at Recipient and CC to send email externally


Please refer to the Compose Message section for details...


Manage Message

Messages are stored according to their hierarchical nature to form a tree structure for classification, similar to the file system of Windows. The Message Diagram (Message Tree Diagram) shows the tree structure of the Messages and hence it can also act as Message Manager which likes the File Manager in Windows.

We manage Messages in team work and filing them by mainly linking them to suitable sub-folders in Department Internal Folder.

Please refer to the Management section of Message for details...